Shipping Policy

Processing Time

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays are processed the next business day.

Delivery Time

Standard delivery takes 7–14 business days from the date of shipment. Delivery times may vary slightly depending on your location and carrier conditions.

Free Shipping

We offer free standard shipping on all orders. No minimum purchase required.

Tracking Your Order

Once your order ships, you'll receive a tracking number by email. You can use this number to track your package directly with the carrier.

International Orders

We currently ship to the United States and select international destinations. Any applicable customs fees or import duties are the responsibility of the customer.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at support@zimto.co within 7 days of the expected delivery date. We'll make it right.